Deepangshu Dev Sarmah | 30 November, 2009 | 04:56 PM
Harman International, the premium audio and entertainment system makers, and owners of brands such as JBL, AKG, Harman/Kardon and Mark Levinson officially launched the company in India in Bangalore recently. The company, which has been present in the Indian aftermarket through several of its brands including JBL and Infinity, had also set up a R&D Centre in Bangalore last year. Chairman, President and CEO, Dinesh Paliwal recently led a team of senior Harman officials to India, which he says would fast become one of the companyâ??s major development centres outside Germany and the US. Auto Monitor caught up with him to discuss the future business strategies for the Indian market
What’s
been
your
experience
with
Indian
automakers
till
date?
In
the
past,
we
haven’t
made
a
conscious
effort
to
reach
out
to
them
because
there
wasn’t
a
market
for
us.
It
is
very
eminent
for
us
to
talk
to
them
now
and
help
them
get
our
products
for
their
mid
and
high-end
cars.
Talks
are
going
to
intensify
over
the
next
few
months
with
Indian
OEMs
and
we
are
hopeful
of
good
business
with
them.
What’s
your
focus
on
the
aftermarket?
That
is
one
segment
we
want
to
play
a
very
aggressive
role
with
our
JBL,
Infinity
and
Harman/Kardon
brands.
That
seems
to
be
a
market
fairly
large.
I
understand
about
1.5
million
cars
are
equipped
annually
with
aftermarket
products.
And
we
have
done
very
little
in
the
aftermarket.
How
big
is
the
R&D
centre
in
Bangalore
and
what
kinds
of
projects
are
likely
to
come
to
India?
We
have
a
combined
strength
of
300
people
in
the
Wipro
as
well
as
our
own
R&D
centre
in
Bangalore.
Our
target
is
to
take
it
to
1,000
people
in
five
years.
It’s
amazing
how
our
Indian
engineers
have
learnt
our
processing
and
our
projects
so
quickly.
We
moved
large
groups
of
engineers
from
India
to
Germany
for
training.
With
that
experience,
they
are
already
handling
projects
for
big
German
carmakers
like
Mercedes
and
BMW.
There
is
no
boundary
between
our
German
and
Indian
operations.
In
fact,
India
is
an
extension
of
our
German
operations.
We
have
already
started
giving
good
size
of
the
value
chain,
offering
complete
project
packages
to
the
Indian
centre.
Recently,
we
have
got
a
$2
billion
order
from
BMW
and
Mercedes
and
our
Indian
engineers
are
already
aware
of
what
role
they
would
need
to
play
in
these
projects.
We
face
a
different
problem
in
our
effort
to
scale
up
the
centres
in
India.
We
are
struggling
to
find
enough
good
people
to
recruit
and
train
them
in
Germany
or
the
US
or
get
expats
to
come
and
train
them
here.
That
is
not
happening
quickly
enough.
We
are
now
getting
our
global
head
of
HR
to
India
to
speed
up
the
process
here.
We
have
a
pleasant
dilemma
that
we
have
work,
but
the
unpleasant
thing
about
this
is
that
we
don’t
have
enough
good
people
to
allocate
the
work
packages
to.
Having
said
that,
we
are
confident
Harman
would
have
the
most
competitive
and
capable
knowledge
base
in
India
among
all
competitors
outside
of
Germany
or
the
US.
Both
India
and
China
are
potentially
large
markets,
but
India
would
take
a
huge
leap
because
of
its
strength
in
software
development.
Seventy
percent
of
the
core
value
in
our
systems
comes
from
application
software.
Talk
us
through
your
distribution
strategy.
For
our
professional
business,
we
have
a
large
distributor
who
has
200
touch
points
across
India.
We
have
almost
the
same
arrangement
for
our
consumer
electronics
business.
But
I’m
not
too
happy
with
the
current
set
up.
We
need
to
step
up
our
distribution
channels,
and
we
can
do
so
in
two
ways
–
poach
some
existing
distributors
or
hire
new
distributors.
We
have
a
team
that
is
exploring
inorganic
opportunities.
There
are
some
interesting
players,
and
we
are
trying
to
partner
with
them
or
bring
them
into
the
family.
For
the
automotive
business,
our
intent
would
be
very
different.
We
mainly
work
with
our
global
OEMs,
because
they
have
the
desire
to
sell
more
cars
in
the
Indian
market.
They
want
to
know
if
Harman
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