Deepangshu Dev Sarmah | 30 November, 2009 | 04:56 PM
Harman International, the premium audio and entertainment system makers, and owners of brands such as JBL, AKG, Harman/Kardon and Mark Levinson officially launched the company in India in Bangalore recently. The company, which has been present in the Indian aftermarket through several of its brands including JBL and Infinity, had also set up a R&D Centre in Bangalore last year. Chairman, President and CEO, Dinesh Paliwal recently led a team of senior Harman officials to India, which he says would fast become one of the companyâ??s major development centres outside Germany and the US. Auto Monitor caught up with him to discuss the future business strategies for the Indian market
How
significant
is
this
visit
to
India?
There
are
primarily
three
objectives
of
this
visit
to
India.
We
recently
had
the
global
launch
of
our
next
generation
scalable
infotainment
system,
in
Shanghai,
which
is
also
the
most
advanced
infotainment
system
in
the
world.
We
are
doing
the
same
in
Delhi.
Secondly,
we
are
officially
launching
our
presence
in
India.
Last
year,
we
announced
our
collaboration
with
Wipro
in
Bangalore.
Today,
we
have
our
India
head
office
and
our
R&D
centre
in
Bangalore.
This
R&D
centre
works
both
for
Wipro
and
our
own
requirements.
The
third
objective
is
to
launch
the
entire
Harman
International
brand
in
India.
We
are
a
well
kept
secret
in
India.
We
have
been
present
in
India
for
many
years
and
have
been
the
official
partners
of
events
like
Filmfare
awards
and
Miss
India
and
Miss
Universe
pageants.
We
have
also
got
major
contracts
for
the
forthcoming
Commonwealth
Games
in
New
Delhi
next
year.
In
the
automotive
space,
all
European
cars
coming
into
India
are
coming
in
with
our
systems.
They
may
not
have
Indian
navigation
because
that
did
not
exist
in
India,
but
had
everything
else
people
wanted,
including
telephony,
software
backbone
for
car
controls
or
even
options
for
our
audio
systems.
China
and
India
are
two
of
the
most
developing
countries
and
we
are
investing
in
these
countries
as
we
expect
greater
growth
in
the
future
through
the
European
carmakers
as
well
as
ambitious
local
carmakers
who
would
like
to
offer
our
systems
in
their
cars.
What
is
your
larger
strategy
for
the
Indian
market,
considering
it’s
predominantly
a
small
car
and
low-end
market?
Our
global
strategy
is
to
continue
to
be
suppliers
of
high-technology,
premier
solutions
for
automotive
and
professionals.
That
is
a
strategy
we
are
not
changing.
The
launch
of
the
scalable
infotainment
system
will
allow
us
to
penetrate
couple
of
layers
below
the
premium
offerings.
It
will
reach
out
to
the
mid-sector
cars,
but
will
not
reach
the
lowest
level
of
cars.
That
is
not
what
we
intend
to
do.
Our
objective
is
to
offer
products
that
carmakers
like
BMW,
Mercedes
and
Audi
can
offer
in
their
mid-sector
cars,
and
the
same
system
gets
acceptance
in
the
high
and
mid-sector
cars
from
Tata
Motors
and
Maruti
Suzuki,
etc.
The
same
holds
true
for
our
professionals
business.
We
do
Grammy’s,
Oscars
and
have
done
Beijing
Olympics.
So,
going
to
the
low-end
is
not
our
strategy.
What
are
the
various
challenges
that
a
market
like
India
offers
for
Harman
International,
considering
its
preference
for
smaller,
cost-efficient
solutions?
The
Indian
market
is
different,
but
the
fundamentals
are
not
very
different.
We’ll
see
how
things
change
in
India
in
the
coming
years,
but
the
luxury
sector
is
picking
up.
India
is
a
1.2
million
car
market,
and
I’m
told
about
25
percent
of
that
comprise
of
mid
and
high-end
cars.
That
is
where
we’ll
operate.
The
other
70-odd
percentage
can
not
afford
any
kind
of
infotainment
system.
There
we
don’t
have
a
solution
today,
but
will
work
with
the
market
and
automotive
suppliers.
For
a
market
that
is
so
price
conscious,
how
do
you
make
your
product
cost-effective?
There
has
been
a
fundamental
change
in
our
strategy.
Up
until
now,
we
used
to
make
custom
solutions
for
BMW,
Mercedes,
Audi
and
Porsche,
among
others.
This
infotainment
system
is
software
driven
and
has
two
million
lines
of
codes.
This
gives
automakers
the
flexibility
of
turning
on
and
turning
off
the
features.
They
can
price
it
based
on
what
they
want
to
sell.
The
same
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